Privacy Policy
Effective date: 2025
At GAELWELL™, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, purchase our supplements, or interact with us in any way.
We comply with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
1. Who We Are
GAELWELL™ Supplements
If you have questions about this policy or wish to exercise your rights, contact us at the details above.
2. What Personal Data We Collect
We may collect the following types of data:
• Name and contact details (email, phone number)
• Billing and delivery addresses
• Payment information (handled by third-party payment providers)
• Purchase history
• Communication preferences
• Website usage data (e.g., IP address, browser type)
• Health-related information you provide (e.g., allergies, supplement preferences) – only with your explicit consent.
3. How We Collect Your Data
We collect data when:
• You place an order through our website
• You subscribe to our newsletter
• You contact us by email or form
• You browse our website (via cookies/analytics)
4. Why We Use Your Data (and Legal Basis)
|
Purpose |
Legal Basis |
|
To process and deliver orders |
Contractual necessity |
|
To respond to your queries |
Legitimate interest |
|
To send you marketing emails |
Consent |
|
To improve our website and services |
Consent (cookies) |
|
To comply with tax or legal obligations |
Legal obligation |
|
To provide health-related product advice |
Explicit consent |
5. Sharing Your Data
We may share your data with trusted third parties, including:
• Payment providers (e.g., Stripe, Paypal)
• Delivery companies (e.g., An Post, DPD)
• IT and hosting providers
• Email marketing platforms (e.g., Mailchimp)
• Analytics services (e.g., Google Analytics)
We require all third parties to respect your data and comply with data protection laws.
6. International Transfers
Some of our service providers are based outside the EEA. When we transfer your data internationally, we ensure it is protected using appropriate safeguards, such as:
• Standard Contractual Clauses approved by the European Commission.
7. How Long We Keep Your Data
We retain your data for only as long as necessary:
• Purchase and order data: 6 years (for tax/legal compliance)
• Marketing data: until you unsubscribe or after 24 months of inactivity
• Health-related information: deleted after your query is resolved unless you consent to ongoing storage
8. Your Data Protection Rights
You have the rights to:
• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with the Irish Data Protection Commission (www.dataprotection.ie)
To exercise any of these rights, contact us at gaelwellsupplements@gmail.com
9. Cookies and Tracking Technologies
We use cookies to:
• Improve website performance
• Understand how visitors use our site
• Personalise your shopping experience
We only use non-essential cookies with your consent. You may manage your cookies preferences at any time. See our (Cookie Policy) for details.
10. Data Security
We take appropriate security measures to protect your personal data, including:
• SSL encryption
• Firewalls and secure hosting
• Access controls for staff
• Secure payment processing via third parties
11. Updates to This Policy
We may update this policy occasionally to reflect changes in our practices or the law. If significant changes occur, we will notify you via email or a prominent notice on our website.
12. Contact Us
If you have any questions about this policy or how we handle your data, please contact:
GAELWELL™ Supplements